LoomzAI Privacy Policy

Effective date: December 10st, 2024

Your Services Provider

The entity providing the Services is Nexpanse Corp., a Delaware corporation, located at 8, The Green, STE A #14063 Dover, Delaware 19901, USA

Introduction

We appreciate your use of the Nexpanse products, services, and features we offer as part of the platform (collectively referred to as the "Services"). Please carefully review the rules and restrictions governing your use of the Services. If you don't understand the Agreement or don't accept any part of it, you may not use the Services. For any questions, comments, or concerns about these terms or the Services, please contact us at:

Email: info@nexpanse.io
Phone: +1 302-310-0198
Address: 8, The Green, STE A #14063 Dover, Delaware 19901, USA

Applicable Terms

Your use of the Services is subject to these terms, which may be updated periodically (collectively, this "Agreement"). The Agreement includes the provisions in this document and those in the Privacy Policy. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions ("Supplementary Terms"), which are incorporated herein by reference. You understand and agree that by using or participating in any such Services, you agree to comply with these Supplementary Terms.

Information We Collect

  • Personal Information: When you create an LoomzAI account, we collect personal information such as your name, email address, and username.
  • Usage Information: We gather details about your interactions with LoomzAI, including the videos you edit, the features you use, and the duration of your sessions.
  • Device Information: We collect data about the device you use to access LoomzAI, including device type, operating system, and unique device identifiers.
  • AI Data: To enhance LoomzAI's AI capabilities, we collect data related to your video preferences and editing choices. This information is anonymized and used to improve the overall user experience.

How We Use Your Information

  • Providing Services: Your personal information is used to deliver the services offered by LoomzAI, including account management and video editing features.
  • Improving LoomzAI: The collected data helps us analyze user behavior, preferences, and trends, allowing us to enhance LoomzAI’s features, functionality, and performance.
  • Communication: We may use your email address to send you important updates, notifications, and information related to LoomzAI. You can opt out of non-essential communications at any time.

Sharing Your Personal Data with Partners

  • Payments:
  • Our payment processing partner (Stripe) collects the payment card information you provide to process transactions securely.
  • Advertising Partners:
  • These partners help us promote LoomzAI and share other relevant offers. They include:
    • Ad networks.
    • Marketing service providers.
  • Analytics Partners:
  • These partners provide insights into web traffic and service usage, helping us optimize LoomzAI. They include:
    • Services that track how users find and interact with LoomzAI.
    • Tools analyzing user engagement with our platform.
  • Business Partners:
  • These partners collaborate with LoomzAI to provide additional services or features. They include:
    • Companies you have existing relationships with.
    • Providers of marketing and creator tools integrated into LoomzAI.
    • Partners offering joint promotional opportunities or special offers.
  • Authorized Third Parties:
    • Services or platforms you access through LoomzAI.
    • Social media services you connect to LoomzAI.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or similar transaction, your personal data may be transferred to the acquiring or managing entity. LoomzAI will make reasonable efforts to notify you if this occurs and ensure your data remains subject to appropriate privacy and security protections.

Tracking Tools, Advertising, and Opt-Out Options

LoomzAI uses cookies and similar technologies (e.g., pixel tags, web beacons, and JavaScript) to:

  • Recognize your browser and devices.
  • Analyze trends and user behavior.
  • Operate and enhance our services.

Cookies are small text files placed on your device when you use LoomzAI. We may combine the data collected through cookies with other information to improve your experience.

Types of Cookies We Use:

  • Essential Cookies: Required to provide core functionalities, such as secure logins. Disabling these may impact LoomzAI’s performance.
  • Functional Cookies: Store your preferences, such as language and settings, for a personalized experience.
  • Performance/Analytical Cookies: Gather data on site usage to optimize LoomzAI’s performance and effectiveness. For instance, we use Google Analytics to understand user behavior. You can opt out of Google Analytics via Google's Ads Settings or their Opt-out Browser Add-on.
  • Advertising Cookies: Monitor your online activity to deliver tailored advertisements.

Managing Cookies:

You can adjust cookie settings in your browser. Options include disabling cookies entirely, prompting approval for each cookie, or deleting existing cookies. However, changing these settings may affect your experience on LoomzAI.

For more details, visit:

Information About Interest-Based Advertisements

We may display advertisements on LoomzAI and allow third-party ad networks—including ad servers, agencies, technology vendors, and research firms—to deliver advertisements through our services. These ads may be tailored to users based on general profile categories, preferences, or behaviors (“Interest-Based Ads”). This information, which may include Personal Data, is either provided by you or derived from your usage patterns on LoomzAI or third-party services.

To enable these ads, we and our partners may use Cookies or similar technologies like “web beacons” provided by ad networks. Web beacons help ad networks conduct anonymized audits, research, and reporting for us and advertisers, as well as deliver targeted advertisements when you visit other sites. They also enable ad networks to set or modify Cookies on your browser.

LoomzAI complies with the Digital Advertising Alliance (DAA) Self-Regulatory Principles for Online Behavioral Advertising. You can learn more about managing Interest-Based Ads or opt out of behaviorally targeted advertisements by visiting the DAA’s or Network Advertising Initiative (NAI) opt-out pages at:

For users in the European Union, please visit the European Interactive Digital Advertising Alliance’s website: http://www.youronlinechoices.eu/.

Data Retention

We retain your Personal Data for as long as necessary to provide LoomzAI services or fulfill business purposes, such as legal compliance or resolving disputes. Data retention decisions depend on factors like the source of the data, its purpose, and its sensitivity. In some cases, we may retain anonymized or aggregated data indefinitely for analytical purposes.

For example:

  • Account Information: Retained as long as your account is active.
  • Payment Data: Stored only as long as necessary to process purchases or subscriptions.
  • Device/IP Information: Retained as needed to ensure system functionality and security.

Personal Data of Children

LoomzAI does not knowingly collect Personal Data from children under the age of 16. If you are under 16, please do not use our services or share any Personal Data. If we discover we have collected such data, it will be promptly deleted. To report a potential case of data collection from a child under 16, please contact us at info@loomz.ai.

California Resident Rights

California residents are entitled to the following rights under the California Privacy Rights Act (CPRA):

  • Access: Request information about the categories and specific pieces of Personal Data collected, the sources of that data, its purpose, and any third parties it was shared with over the last 12 months.
  • Deletion: Request the deletion of your Personal Data, subject to legal or operational exceptions.
  • Correction: Request corrections to inaccurate Personal Data we maintain about you.
  • Non-Discrimination: We will not discriminate against you for exercising your rights under CPRA.

To exercise these rights, please email privacy@loomz.ai.

Virginia Resident Rights

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents may:

  • Access, correct, or delete their Personal Data.
  • Request a copy of their data in a machine-readable format.
  • Opt-out of targeted advertising, data sales, or profiling that produces legal effects.

To appeal a decision or submit a rights request, contact us at privacy@loomz.ai with “VCDPA Appeal” in the subject line.

Exercising Your Rights

You can exercise your rights by:

Please provide sufficient information for us to verify your identity and process your request.

Other State and International Privacy Rights

Nevada Residents

Opt-out of data sales by contacting us at info@loomz.ai with “Nevada Do Not Sell Request” in the subject line.

Russia

By using LoomzAI, you consent to the processing of your data in accordance with this policy. Your data may be transferred to and stored in the U.S.

Brazil

If you are using LoomzAI Services in Brazil, the following additional terms apply:

Your Data Protection Rights

Brazilian law grants individuals certain rights regarding their personal data. LoomzAI is committed to transparency and providing access controls to enable users to exercise these rights. We will respond to your requests under applicable laws, including the Brazilian General Data Protection Law (LGPD), for:

  • Confirmation of whether your data is being processed.
  • Access to your data.
  • Correction of incomplete, inaccurate, or outdated data.
  • Anonymization, blocking, or erasure of data.
  • Portability of personal data to a third party.
  • Objection to the processing of personal data.
  • Information about public and private entities with which we share data.
  • Details about the possibility of refusing to provide personal data and the consequences of such refusal.
  • Withdrawal of your consent.

Verifying Your Identity

To safeguard your personal data, we may require specific information or documentation to verify your identity before responding to your request. Any data collected for this purpose will be used solely to process your request, authenticate your identity, and ensure compliance with applicable laws.

Limitations to Your Rights

In some cases, we may be unable to fulfill your request, such as when disclosure may harm LoomzAI’s business interests, involve proprietary information, or conflict with legal obligations. If we cannot comply with your request, we will provide an explanation.

For Assistance

If you have questions about your privacy rights or how to exercise them, please contact us through the “Contact Us” form.

International Data Transfers

We may transfer your personal data to third parties or business partners in other countries to provide LoomzAI services. When doing so, we ensure compliance with applicable data protection laws and implement safeguards to protect your information during international transfers.

Parental and Guardian Consent

If required by Brazilian data protection laws:

  1. Users aged 16–18 must have parental or guardian assistance to register and use LoomzAI services.
  2. Users aged 13–16 must have parental or guardian consent for service usage and agreement to this privacy policy.

Data Protection Officer (DPO)

To contact LoomzAI’s Data Protection Officer, please email us at info@loomz.ai.

United Arab Emirates

If you are using LoomzAI Services in the United Arab Emirates (UAE), the following terms apply:

Data Sharing

By using LoomzAI in the UAE, you consent to the sharing of personal data as outlined in this privacy policy.

Governing Law and Dispute Resolution

This privacy policy is governed by UAE law. In case of disputes:

  1. Disputes involving claims within the DIFC Small Claims Tribunal’s monetary limits will be referred there.
  2. Other disputes will first be mediated under the Mediation Rules of the DIFC-LCIA Arbitration Centre. If unresolved within 30 days, they will be arbitrated under the Arbitration Rules of the same center. The arbitration will be conducted in English, with a single arbitrator in Dubai.

Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with third-party service providers that assist us in delivering and improving LoomzAI. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
  • Legal Compliance: We may disclose your information in response to legal requests or when required by applicable laws and regulations.

Security

  • LoomzAI employs industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

Your Choices

  • You have the right to access, correct, or delete your personal information. You can manage your communication preferences through your account settings.

Changes to this Privacy Policy

  • We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting the revised policy on the LoomzAI website.

Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us at info@nexpanse.io
  • By using LoomzAI, you agree to the terms outlined in this Privacy Policy.
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